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I'm on the plane right now. Sept 22 2016. Flight 1123 7:30pm to 10:30pm nyc to la. Seat 19A. As I start writing this we have been waiting for 30 minutes after landing because "there's confusion" as to where to park the plane. Absolutely ridiculous that after a long...
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Anonymous
Anonymous

This is common in aviation.especially at busy airports.Some airports charge twice as much for gate space so airlines only pay for the space they need.If an aircraft has a dela...

2.3
#924085
Reply to reviews
As a True Blue flyer ,Flight B6 1041 it was the worse experience i had , when getting my boarding pass i saw my seat was changed from 8 row to the last , i showed them my handicap card but said there was no room, idid see room when i went to ladies room.I flew with my...
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Anonymous
Anonymous

If you are handicapped you would not eligible to sit in an exit row with the extra leg room.those might have been the empty seats you saw.its federal regulations that make the...

unfairhiringprastices
unfairhiringprastices

You need to get a job and stop trying to get a free update. Your son may be a big man but he cannot do anything. Why can't you get a job and use that money to get an update. ...

Okatie, South Carolina
#921435
Reply to reviews
Very bad service at Fort Lauderdale air port. I was traveling from Fll to bwi, I had my three kids with me. I checked in online, I dropped my only one back at the check in and got my boarding pass, went to the security line after a while the employee who did the check...
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Anonymous
Anonymous

You should have arrived to the airport earlier.ita not the airlines fault you were held up in security.Airlines recommend you arrive at LEAST two hours early to leave enough t...

1.5
#918874
Reply to reviews

Jetblue Airways Customer Care Review

JetBlue Airways
#897888
This airline company is awful, poor customers services and very rude I will never booked with them anymore
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Jetblue Airways Customer Care Review

JetBlue Airways
#895986
Acabo de llegar a NY desde SanJuan PR y llevo 1 hr esperando mi equipaje no puede ser !
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Short Review on July 12, 2016

JetBlue Airways
#880962
2.3
Details
Dod id number is saved and used for tsa purposes. And they wouldnt give me tsa precheck. They said sorry system isnt taking it.
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Jetblue Airways Inflight Service Review

JetBlue Airways
#874873
1.5
Details
I am disappointed in where I arrived to Ponce pr on. Flight 667 from Orlando on June 30 2016. and I had no tv access that's very dissatisfying. My confirmation was BPJQJU
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Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
I am at the airport now because I missed my flight due to the security and Jet blue being ***. Im flying domestic and I am on line for security 1 1/2 hours before my flight. While going through security which was very long but moving quickly. They stop me and let...
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1.3
#908196
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I'm really disappointed that when I called costumer service in they couldn't tell me if my husband took the flight or not I know they told me is a private information but I'm his wife m I have all the information they need it the code they send u the card the that...
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Anonymous
Anonymous

Apparently the "period" key on your computer or telephone is broke also. It is difficult to read a string of words having no punctuation. Perhaps it is because you spoke lik...

#904978
Reply to reviews
I took flight 277 from Fort Lauderdale to San Francisco and the flight was uncomfortable. Overall, the Boston-based flight crew were rude and unfriendly. For 90% of the flight they sat in the back laughing and talking loud, ignoring the fact that most passengers were...
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Anonymous
Anonymous

So what should the crew do?the passengers Are almost all sleeping so theres nothing for them to do.they cant chat with customers.They cant sleep.cant read or use electronics.O...

2.1
#903422
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For the most part I enjoy flying JetBlue mainly for their rewards program. I am a Mosaic level and the perks are good. Unfortunately not all JetBlue employees knew how to deliver good customer service. My number one issue is the staff at the boarding gates. Often rude...
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4.4
#897401
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At the San Juan pr JetBlue we received an email saying flight 462was going to be delayed, JetBlue said the flight was delayed till a little after 12:15now the customer service dept desk is telling us the flight been delayed again till a little after 1:40.If was to...
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Anonymous
Anonymous

All airlines have delays.all forms of public transportaion have delays.You agreed to there terms.if it was a weather delay,airport or air traffic delay no airline will compens...

1.0
#893144
Reply to reviews
Today August 1 2016 I had booked a fight to Orlando (Jet Blue, flight 499 from La Guardia Airport to MCO at 9:30pm). From the Bronx I took a taxi to la Guardia (paid $60.00). At the airport I found out the flight was cancel w/o any notification nor an apparent...
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#892845
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Tired, tired, tired of this fecal airline. Rude service, late or cancelled flights all the *** time. How do these people stay in business? Oh right, the obscene lack of true competition between airlines and certain destinations. It is so incredibly miserable to fly...
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Anonymous
Anonymous

Awful airline. They never resolve any ossues.

1.0
#892201
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