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I am writing to explain and get an answer and response from your customer service department how you are going to correct the lack of service and complete utter disregard for your customers based on my recent experience on April 7, 2017. I booked a flight to FLL from...
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Anonymous
Anonymous

"I was explicitly told that they could do nothing, "Nothing they can could do means just that. Do you think if they could do something they would just to get you out of their ...

1.0
#1039254
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Trying to change my flight from Sju airporrt to Hartford. Called customer service was on the phone 45 plus minutes.Finally got a representative and she was very professional informed me the flight to hartford was full but I could go to the gate A4 in SJU airport to go...
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Anonymous
Anonymous

"go as stand by"Care to elaborate? You went down there knowing you were on stand by, what did Carlos not know or understand?

3.1
#1020279
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Jetblue Airways Baggage Policy Review

Terrible customer service people boarding are terrible no urgency no common sense when it comes to checking bags at the gate. Letting people carrier bags on well over dimensions
1.2
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#1010839
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Es increíble donde llegan JetBlue mi hijo tenía que viajar solo el 2/14/17 *** problemas de ashma y como compre el vuelo *** la hija de un amigo me dijeron que no podía entrar a llevarlo que solo era una sola persona que lo podía entrar por más que le rogué a servicio...
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1.0
#1007816
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Jetblue Airways Baggage Policy Review

Destroyed my luggage. Jetblue Baggage handler must have been looking for something valuable since they rifled through my suitcase. Tore off TSA lock and took zipper with it. Had to buy new luggage while on vacation.
2.5
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#997369
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Jetblue flight booked, wasn't checking any baggage, had regulation sized carry-on. After boarding I was told I may have to CHECK it due to their overstuffing the overheads with nonsense and ***. From what I recall 1 carryon per person. 3 people in my row equals 3...
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Anonymous
Anonymous

So the poster puts the baggage under the seat, and yet she still complains about being told that she MAY have to check it. She is obviously so narcissistic and self-centered ...

Anonymous
Anonymous

every airline has this problem.Overhead bins fill up on full flights.If every person on any given plane brings 1 carry on the space will run out.Theres simply not enough for e...

1.0
#992887
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Just boarded JetBlue flight 284 with 2 small children. They took one of our three bags ( all are carry on size) and checked it as we were boarding the plane. Once on the plane I noticed there were several available places to store the bag including above my seat. After...
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Anonymous
Anonymous

Was your bag within jb limitations for carryon?if it was bigger than their size limits that was why it was checked.

Anonymous
Anonymous

It may have been the bins were full but they moved bags around or asked people to put small bags under or maybe it was a full flight and they were just being proactive and ask...

#992057
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Estos son los abusos que la aerolínea JetBlue está cometiendo contigo ¡Que ABUSADORES! Ramón Antonio Veras informa: 1.- El irrespetuoso está presente en todas partes y demuestra su insolencia sin tomar en cuenta que lesiona los derechos de aquellos ante quienes...
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1.0
#991174
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Mi hija y mi sobrinallegaron de la republica dominicana el 23 de diciembre del 2016 su # de vuelo en el q ella vino era el 836 salio de la ciudad de new york el 11 de enero del 2017 salio a las 2 de la mañana del miercole 1/11/17 no se q paso ella y mi sobrina estaban...
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#991159
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My spouse book a morning flight from fort lauderdale to KIN MORNING flight and was refused entry on her flight by security now it caused us to lost money i want to sue jetblue and its security how do i go about it ? My spouse had to wait on another flight ,security...
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pirigon
pirigon

Your credit card company should be able to return yourmoney back to you. This reimbursement is for servicesnot performed. Then let them work it out.

Anonymous
Anonymous

Did you arrive 2 hours early,as airlines suggest?they recomend showing up early in case there are long lines at check in or security or for other unforseen issues.They have ca...

#976601
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