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I got an email that my flight was cancelled SIX HOURS before takeoff for 'maintenance issues'. As we were going on vacation, it was too late to change or cancel accommodations and car rental. I was told by two supervisors (Lesandra and Carline) that my only options...
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Anonymous
Anonymous

This is 100% on you. First of all, mechanical issues happen.....a lot. When you fly a budget airline with fewer aircrafts and fewer hubs you run the risk of having to wait lon...

1.0
#1272543
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Feb 2018. Las Vegas NV to Long Beach CA Flight Attendant departure check checked the overhead Bin and said my 3 month old baby's back pack had to go under the seat in front of her. I asked why. She said. “ because we need to make room in there for other passengers” I...
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Anonymous
Anonymous

So let me get this straight. They asked you to put a backpack under the seat instead of in the overhead bin and you are now having a conniption and screaming racism? Get a lif...

3.3
I didn't like
  • Very disappointed with the way jet blue operate
  • Poor flight attentants
#1252906
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This is the third email I have sent and this will probably be last time I fly jet blue!!! I have heard nothing from anybody!! This is the third flight that I have not been able to print boarding passes. Nobody can give me an answer or even get back to me. I have had...
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#1230268
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Jetblue Airways - Embarrassing,disgusted,and dissapointed
Jetblue Airways - Embarrassing,disgusted,and dissapointed
January3rd,2018 two of my family members almost ready to board Jet Blue flight176 for Hartfod and springfield pilots dicided not to allowed their four pound puppy with them in the plane becssuse it was pet number five,wish they should know because pet also pay a...
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Anonymous
Anonymous

" just concern of making money"And, they are a for profit organization. They aren't in the business of flying pet around the country. They fly people and if they let packs of ...

#1163725
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My fiancé and I won flights through a tv show. Since we are from Canada, we had to drive to Buffalo to get a flight. Our connecting flight at JFK was cancelled apparently due to weather issues. I asked numerous JetBlue employees why our 1pm flight was cancelled when...
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Anonymous
Anonymous

"why our 1pm flight was cancelled when the 10am flight left with no issues "You're kidding right. Please tell me you're kidding. Weather can change in minutes much less 3 hour...

1.2
#1210055
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On a September 2017 Jetblue flight, near the end of the flight the attendant got on the loudspeaker to ask if anyone was interest in applying for a JetBlue / Barclay credit card, for which in exchange "you will qualify for two round trip tickers anywhere in the...
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#1187051
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Good day, Jetblue cancelled morning flight late night before, due to, reportedly, airplane mechanical issues, and said they didn't have any extra seats on the next flight as well. We were forced to buy very expensive last minute tickets from Mobile to NY via Dallas in...
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#1207046
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Jetblue Airways - Late for a change

Fll to bos...3 hour delay pushing arrival back to 12:30 am. Next on-time JetBlue flight will be first on-time flight. Airline of last resort!
1.0
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#1203715
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My young daughter had a one-way Jet Blue ticket from Boston to Orlando for Monday, Jan 8, early in the morning. Because of cold weather or anticipation of weather conditions, Jet Blue cancelled her flight the morning of Jan 7, but didn't notify her or Expedia (with...
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2.2
I didn't like
  • Very late notification of cancelled flight
  • Long customer service hold times
#1169002
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Contact Jetblue Airways

Mailing Address:
JetBlue Airways Corporation
P.O. Box 17435
Salt Lake City, Utah 84117-0435
United States
Phone:
(800) 538-2583
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Jetblue Airways Products and Services

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Jetblue Airways - Cannot check in on line

system is asking me for a US green card number and not giving me an option to enter my US visa This looks like a programming error
4.6
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Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1168291
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