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It is a shame that after being choosing your airline For all my trips, vacations and any flight I have to do with exceptional good prices when I really need it for an emergency your company were so mean that I have to pay 1435 $ for a ticket to go to the burial of my...
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1.6
#1177484
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Booked a trip out of philadelphia to fort laurderdal .they said the flight had hit some birds on the way to philadelphia.that was three hours before we where to depart from airport.they disnt send for another plan and just cancelled our flight. The. They send us back...
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#1169436
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My young daughter had a one-way Jet Blue ticket from Boston to Orlando for Monday, Jan 8, early in the morning. Because of cold weather or anticipation of weather conditions, Jet Blue cancelled her flight the morning of Jan 7, but didn't notify her or Expedia (with...
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2.2
I didn't like
  • Very late notification of cancelled flight
  • Long customer service hold times
#1169002
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Jetblue Airways - Cannot check in on line

system is asking me for a US green card number and not giving me an option to enter my US visa This looks like a programming error
4.6
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#1168291
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Jetblue Airways - Embarrassing,disgusted,and dissapointed
Jetblue Airways - Embarrassing,disgusted,and dissapointed
January3rd,2018 two of my family members almost ready to board Jet Blue flight176 for Hartfod and springfield pilots dicided not to allowed their four pound puppy with them in the plane becssuse it was pet number five,wish they should know because pet also pay a...
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Anonymous
Anonymous

" just concern of making money"And, they are a for profit organization. They aren't in the business of flying pet around the country. They fly people and if they let packs of ...

#1163725
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Cancelled the 630 flight from dulles at 1pm to boston .due to a storm prediction at 3am the following day. Again jet blue was the ONLY airline that cancelled that day or evening. now i cant get a flight out till friday late. Im so done with jet blue. Your airlines...
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2.2
#1161692
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I tried to book flight from JFK to San Deigo and clicked on purchase ticket and then the screen showed error in the purchase. I thought to book another ticket and found that the money already got deducted. I called the customer service and found that the ticket was...
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1.0
I didn't like
  • Online service and customer service
#1146002
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As i was getting on plane and i was the second last i didnt feel good and asked for a water she said no and as soon as olane was in air she woyld bring me one! I waited about 10 minutes after we were in air!i rang buzzer abs she looke at me and i again made motion i...
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Anonymous
Anonymous

And always anonymous cowards like you who open big mouth when they dint know whole story ! And I'm sure you work for airlines

Anonymous
Anonymous

" orher girl "Your use of the word girl for a grown woman tells me all I need to know about you. You're old and entitled. You know you have medical conditions, why not purchas...

1.0
#1122757
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I was suppose to leave LGA @ 2:41 on flight #1171. There was weather problems, which I do understand, but your crew @ LGA only said it on the loudspeaker ONE time that the flight was delayed. Every single hour I went up to the screen to see what was happening - it is...
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Anonymous
Anonymous

" have flown Jet Blue hundreds of times "So in all those times you hit a glitch and freak out like a ninny? I've observed when people like you speak of communication or lack o...

2.2
I didn't like
  • Employees the lack of communication with the customers
#1085171
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Contact Jetblue Airways

Mailing Address:
JetBlue Airways Corporation
Att'n: Customer Relations P.O. Box 17435
Salt Lake City, UT 84117-0435
Phone:
(800) 538-2583
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Jetblue Airways Products and Services

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Jetblue Airways - Flight 1041 B6 JFK to savannah

This flight is constantly delayed to at least a 5:45 departure or very often cancelled. Why is it that Jet Blue doesn't have back up planes at major airports?
2.5
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1084922
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