Product: Jetblue Airways Customer Care Clear all filters (0 of 25 reviews match)
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My young daughter had a one-way Jet Blue ticket from Boston to Orlando for Monday, Jan 8, early in the morning.Because of cold weather or anticipation of weather conditions, Jet Blue cancelled her flight the morning of Jan 7, but didn't notify her or Expedia (with whom...
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2.2
Product
Jetblue Airways Customer Care
I didn't like
  • Very late notification of cancelled flight
  • Long customer service hold times
#1169002
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Jetblue Airways - Embarrassing,disgusted,and dissapointed
Jetblue Airways - Embarrassing,disgusted,and dissapointed
January3rd,2018 two of my family members almost ready to board Jet Blue flight176 for Hartfod and springfield pilots dicided not to allowed their four pound puppy with them in the plane becssuse it was pet number five,wish they should know because pet also pay a...
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Anonymous
Anonymous

" just concern of making money"And, they are a for profit organization. They aren't in the business of flying pet around the country. They fly people and if they let packs of ...

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Jetblue Airways Customer Care
#1163725
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I was on the plane to Portland Maine June 5th on the 11:15 flight from NYC.They suddenly told us that it would be a half an hour wait.I am disabled and wearing my neck brace after having epidurals and nerve blocks for my back.My cousin is dying of cancer.She wanted me...
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Anonymous
Anonymous

"The crew outside the plane were mystified"They weren't mystified about anything. They probably didn't want waste time listening to you rant and become a part of your complain...

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Jetblue Airways Customer Care
#1056965
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Trying to change my flight from Sju airporrt to Hartford.Called customer service was on the phone 45 plus minutes.Finally got a representative and she was very professional informed me the flight to hartford was full but I could go to the gate A4 in SJU airport to go...
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Anonymous
Anonymous

"go as stand by"Care to elaborate? You went down there knowing you were on stand by, what did Carlos not know or understand?

3.1
Product
Jetblue Airways Customer Care
#1020279
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My spouse book a morning flight from fort lauderdale to KIN MORNING flight and was refused entry on her flight by security now it caused us to lost money i want to sue jetblue and its security how do i go about it ?My spouse had to wait on another flight ,security...
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pirigon
pirigon

Your credit card company should be able to return yourmoney back to you. This reimbursement is for servicesnot performed. Then let them work it out.

Anonymous
Anonymous

Did you arrive 2 hours early,as airlines suggest?they recomend showing up early in case there are long lines at check in or security or for other unforseen issues.They have ca...

Product
Jetblue Airways Customer Care
#976601
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Jetblue Airways Customer Care Review

Horrible service to start with . We board the plane and the plane has a problem so we are forced to be delayed and now due to high winds going to Portland we are delayed another hour or two . No food no drinks no nothing to accommodate the problems will never be flying with jet blue again .
1.3
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Jetblue Airways Customer Care
#973400
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Was waiting at my scheduled gate for two hours.No one bothered to tell me the gate was changed. I bought these tickets two months ago. Checked it this morning for changes. No gate change noted. This is the second time I paid 70.00 extra dollars for me and my husband to...
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Anonymous
Anonymous

Its not the airlines fault that you got to the gate late and boarding already started.all airlines have gate changes all the time.you are an adult it is your responsibility to...

1.5
Product
Jetblue Airways Customer Care
#973188
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Jetblue Airways Customer Care Review

very rude employee Shulissa Edwards at a Jacksonville airport. Had an unpleasant experience because of her attitude problem
Product
Jetblue Airways Customer Care
#967737
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My experience was not the greatest I got Fisk at and search at the airport came through the security ok the attend was not helpful at all ground crew forget it I am 64 yrs old I will not fly jet blue again I wish AA would come back direct to Barbados my liquor was...
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Anonymous
Anonymous

Its a random search.the tsa and airlines randomly select people for extra screening.Remember 9/11.If you dont like security then dont fly or get over it.

Anonymous
Anonymous

Have you ever heard of punctuation. It makes reading a lot easier.

1.8
Product
Jetblue Airways Customer Care
I didn't like
  • Janus employee id 97662
  • Attend was not helpful
#966683
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On Dec 1 2016 before boarding the aircraft I was told I was randomly selected to be search I did all the security in back in Barbados before boarding the aircraft I was waiting in my liquor to take aboard the aircraft it was still in the warehouse all of this made me...
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Anonymous
Anonymous

Thats not the airline.Its the us goverment tsa.two different things.

Product
Jetblue Airways Customer Care
#965504
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