JetBlue Airways Phone Numbers and Emails

Toll-Free Number:

  • (800) 538-2583
Send Message

Customer Service:

  • (801) 449-2525
    All other countries
  • (877) 596-2413
    Barbados
  • (800) 884-9616
    Bermuda
  • (800) 963-3014
    Jamaica
  • (800) 861-3372
    Mexico
  • (877) 306-4939
    St. Maarten
  • (801) 365-2525
  • +297 588 5388
    Aruba
  • +1 809 200 9898
    Dominican Republic
  • +44 808 234 9058
    United Kingdom

Accesibility:

  • (855) 232-5463

Headquarters:

  • (718) 286-7900

Investors/ Franchising:

  • (718) 709-2202

Media:

  • (718) 709-3089
    24/7 Media hotline

JetBlue Airways Emails:

Customer Service
JetBlue Help Desk
Investors/ Franchising
Media
Corporate Communication, Marketing Inquiries, Para español
accessibilityfeedbackcanada@jetblue.com
dearjetblue@jetblue.com
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Jetblue Airways Customer Service?

Most Popular Number:

(800) 538-2583
Total calls: 34 923 Issues resolved: 1 336 Last call: Feb 20, 2024

How to call Jetblue Airways support?

If you need to contact Jetblue Airways customer service by phone you may reach the company by number +1 (800) 538-2583. This is a toll-free number. Phone assistance is available 24 hours a day, 7 days a week.
You may also try this number +1 (801) 449-2525 and get assistance from a customer service agent. If you’re located in Barbados you will have to call +1 (877) 596-2413. Call +1 (800) 884-9616 when you’re in Bermuda.
Please note that international phone charges may apply, depending on your phone plan.

How to contact Jetblue Airways via email?

The Jetblue Airways customer service representatives can be reached through email. Send all your concerns to Jetblue Airways customer service email address dearjetblue@jetblue.com. Usually, responses can take several days so if you are in a rush and need assistance immediately you'll likely have to reach out through an alternative method like calling the company using one of the numbers that the company provides, tagging @JetBlue in your tweet, or sending DM on any other social media platform where you can find JetBlue Airways.

How to speak to a live person at Jetblue Airways?

It is very important for many people to get help and solve their problems with a live person, so dial +1 (800) 538-2583 or +1 (860) 364-8917 to speak to a live JetBlue representative. JetBlue Airways managers will be there to assist you, however, when call wait times are longer, you can use a quick solution such as an online live chat service for immediate responses. To find this chat you will have to go to the Contact Us page on JetBlue Airways website and click on the chat button in the lower right corner to get started.
Also, remember that Jetblue Airways customer care representatives can be reached via Twitter @JetBlue.

PissedConsumer Club

Contact Information

JetBlue Airways Website:

JetBlue Airways Help Center:

Corporate Office Address:

JetBlue Airways
27-01 Queens Plaza North
Long Island City, New York 11101
United States

Other Info (opening hours):

Other Locations:

Customer Accessibility JetBlue

6322 S 3000 E

G10

Salt Lake City, UT 84121


8265 Hangar Blvd

Orlando, Florida 32827

More contact details

JetBlue Airways Customer Service Reviews

2.0 / 5
Poor
Guest-5546250
Cancel flight
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

I was able to find the exact correct number for customer service, get hold of an agent and receive a full refund in a few minutes. Great job

Read full review
Larry G Hpj
My itinerary was cancelled twice a few hours before I was to board with a confirmed ticket purchased from my bank account. I was told it was cancelled because my bank reported fraud
stars-rating stars-rating stars-rating stars-rating stars-rating
3.5

Absolutely horrible I was left stranded in a country for days.this also happened to a few other people.

Read full review
Shaleena Agg
Flight change
stars-rating stars-rating stars-rating stars-rating stars-rating
3.6

Be aware there is a cheap ticket that doesnt allow a carry-on
Our flight was delayed twice due to engineering malfunction
We missed our connecting flight through JFK
JetBlue did NOT accommodate us w hotel
All JFK closes around 10pm
Would YOU recommend JetBlue?

Read full review
Guest-5372581
To book a flight

Customer service was excellent love it. I will recommend it to anyone.

So helpful and kind. Thanks again for helping me.

Read full review

How Good is JetBlue Airways's Customer Service?

Richard K Qqm
Richard K Qqm
Feels Disappointed | Feb 17, 2024

Not able to speak to anyone about overcharge

Read full quote
Kaysi Kee
Kaysi Kee
Feels Satisfied | Feb 16, 2024

As expected

Read full quote
Lian Agp
Lian Agp
Feels Neutral | Feb 13, 2024

It is good

Read full quote
Dekker Cwc
Dekker Cwc
Feels Disappointed | Feb 12, 2024

Tando was excellent. 1st person insisted on charging me $25 . Said website was up even though app down. Went to went to website also down.

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Arrington Xkl
Arrington Xkl
Feels Satisfied | Feb 10, 2024

Explained everything and friendly

Read full quote
Elisabeth M Zei
Elisabeth M Zei
Feels Disappointed | Feb 08, 2024

I thought my issue was resolved as I was given the phone number to expedia where I purchased my ticket so I was looking to get the voucher from the ticket I did not use. She told me I had to call them to get my voucher and when I did it was not the number I should have been calling it was for their employees. So back to square one on redeeming the ticket I did not use in the summer!!

Read full quote

Summary of JetBlue Airways Customer Service Calls

41.7K TOTAL
CALLS
13:23 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call JetBlue Airways?

Request for Information Question:

  • “Ask how much I have to pay for change date”
  • “To know about my flight I made with JetBlue”
  • “Flight status”

Return/ Replace Question:

  • “Change flight issue”
  • “Change flight”
  • “I need to change my flight”

Activation/ Cancellation Question:

  • “Canceled flight”
  • “My flight was cancelled”
  • “Cancelled flight”

Product/ Service Question:

  • “I can't access the travel bank”
  • “To make a reservation”
  • “To book a trip”

Refund Question:

  • “Refund”
  • “Refund baggage fee”
  • “Refund for tv not working”

Payments and Charges Question:

  • “I heard about the discount price for funeral”
  • “Fraud in Port-au-Prince”
  • “Charges”

Shipping and Delivery Question:

  • “Did not receive email about flight”
  • “Lost item”
  • “Ticket credit I did not receive”

Account Question:

  • “Unable to access my JetBlue account”
  • “Im having trouble activating my account”
  • “Forgot my voucher number”

Staff Question:

  • “Custerservice”
  • “Karen customer service”
  • “Wheelchair service”

Cards Question:

  • “Lost card”
  • “Credit card issue”
  • “Credit card”

Website/ Application Question:

  • “Website error”
  • “Website and app not working to book flights.Randi from South Africa very nice helped get me booked. Tough phone connection however. We got disconnected multiple times but he always called back until we were done.”
  • “Web site won't allow my booking.”

Employment Question:

  • “Preemployment”
  • “W2”
  • “Jobs”

Other Question:

  • “Regarde my flight”
  • “Trying to use pool points”
  • “Change in flight time”

About

Summary

JetBlue Airways is an American airline. The company was founded in 1999 by David Neelman. The company flies to a number of destinations and offers an array of travel deals. JetBlue Airways offers a number of vacation packages, provides hotel booking, cars renting and different cruises. In 2007, the airline was named the best airline in the United States. The company has its own JetBlue Customer Bill of Rights.

JetBlue Airways maintains several hubs. On the company’s site you can book tickets on-line and find those that really fit your needs, check the schedules, find a wide option of the vacation packages and see the tracking, facilities and some instructions.

JetBlue Airways reviews and complaints

JetBlue Airways is ranked 39 out of 508 in Airlines and Air Transport category

Area Served

USA, UK, Worldwide

Payment Methods

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