Contact JetBlue Airways Customer Service
JetBlue Airways Phone Numbers and Emails
Toll-Free Number:
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(800) 538-2583
Customer Service:
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(801) 449-2525All other countries
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(877) 596-2413Barbados
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(800) 884-9616Bermuda
JetBlue Airways Emails:
JetBlue Airways Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
JetBlue Airways Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call JetBlue Airways is 8005382583. 84% of consumers used this number to address their issues and concerns. Meanwhile, 87% of users reported contacting a real person successfully by dialing the phone number 8552325463.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 13 minutes.
Be prepared for the call as JetBlue Airways may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
JetBlue Airways Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call JetBlue Airways is 8005382583. 84% of consumers used this number to address their issues and concerns. Meanwhile, 87% of users reported contacting a real person successfully by dialing the phone number 8552325463.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 13 minutes.
Be prepared for the call as JetBlue Airways may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
People call JetBlue Airways mainly because of request for information, return/ replace and activation/ cancellation.
21% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact JetBlue Airways is corpcomm@jetblue.com. 74% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
JetBlue Airways Website:
JetBlue Airways Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
Customer Accessibility JetBlue
6322 S 3000 E
G10
Salt Lake City, UT 84121
8265 Hangar Blvd
Orlando, Florida 32827
How Good is JetBlue Airways's Customer Service?
Summary of JetBlue Airways Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call JetBlue Airways?
Request for Information Question:
- “Confirmacion de cuelo”
- “Confirmación”
- “Request information”
Return/ Replace Question:
- “Change flight”
- “Flight change”
- “Change my flight”
Activation/ Cancellation Question:
- “Cancel flights”
- “Cancel flight request”
- “Cancellation questions”
Product/ Service Question:
- “To book a flight”
- “For book ticket”
- “I book a ticket”
Refund Question:
- “Refund”
- “Getting the money back on my card”
- “Refund on bag”
Payments and Charges Question:
- “Fraud”
- “You change paid for seats now couple is apart and you want to charge again to move together. You”
- “Payment for upgraded seat failed”
Account Question:
- “Change password”
- “Can't sign in my TrueBlue account”
- “Cannot sign in, don't recognize my code number”
Shipping and Delivery Question:
- “Follow up on lost item on flight”
- “Not received my itinerary”
- “I accidentally leave a package in the lobby”
Staff Question:
- “About your service”
- “Need wheelchair services”
- “Customer service”
Cards Question:
- “My credit card didn't go through. It was a security issue. But i verified it was me. I need to know if my reservation went through”
- “Baggage Credit to be applied back to my card”
- “Card charge”
Website/ Application Question:
- “Can't enter required info to make reservation on your website”
- “Paid for seat but website says we don't have any”
- “Website down”
Employment Question:
- “Preemployment”
- “W2”
- “Jobs”
Other Question:
- “Providing a wheelchair”
- “Put wrong last name on one of the travelers”
- “Im lost my flight”
Compare JetBlue Airways Customer Service To
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