Contact JetBlue Airways Customer Service
JetBlue Airways Phone Numbers and Emails
Toll-Free Number:
-
(800) 538-2583
Customer Service:
-
(801) 449-2525All other countries
-
(877) 596-2413Barbados
-
(800) 884-9616Bermuda
JetBlue Airways Emails:
Contact Information
JetBlue Airways Website:
JetBlue Airways Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
Customer Accessibility JetBlue
6322 S 3000 E
G10
Salt Lake City, UT 84121
8265 Hangar Blvd
Orlando, Florida 32827
JetBlue Airways Customer Service Reviews
Be aware there is a cheap ticket that doesnt allow a carry-on
Our flight was delayed twice due to engineering malfunction
We missed our connecting flight through JFK
JetBlue did NOT accommodate us w hotel
All JFK closes around 10pm
Would YOU recommend JetBlue?
I decided to carry on my bag although I had paid for a checked bag. Upon arriving at LGA I asked about a refund before checking in.
They said no problem at all and just to call for a refund. I did and after 20 minutes on the phone was told that they would be sending new coaching instructions to staff.
Further they would not be able to help with a refund. Terrible customer service
How Good is JetBlue Airways's Customer Service?
Summary of JetBlue Airways Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call JetBlue Airways?
Request for Information Question:
- “Travel question”
- “Can I take a cake baked in aluminum foil pan in my carryon”
- “Question regarding flight”
Return/ Replace Question:
- “Need to change a flight”
- “Change a flight”
- “Flight change”
Activation/ Cancellation Question:
- “Cancel flight”
- “My bags at the airport after they canceled my flight over 3 times. My name is Samuel Holland my bags from flight 2924 to JFK”
- “I can't cancel flight on line”
Product/ Service Question:
- “Damaged bags”
- “To book a flight”
- “Drlayed flight/missed connection”
Refund Question:
- “Refund”
- “Claim refund”
- “Refund on my travel credit”
Payments and Charges Question:
- “They charged me in different accounts CC and Bank Account messed my life”
- “Need to change payment to different credit card”
- “Charged twice for flights”
Shipping and Delivery Question:
- “Did not receive my confirmation email”
- “I did not get TSA for my flight”
- “Package”
Account Question:
- “Can't sign in to update flight”
- “Trying to set up online account”
- “Some how my booking a flight, Double Points were taken out of my Account”
Staff Question:
- “Been trying to add my medical service dog to my flight”
- “Customer service”
- “Talk to customer service”
Cards Question:
- “Text me flight schedule for Ricardo Rivera around trip confirmation # LDGVQ he he's leaving on December 20 2023 returning on February 9 2024”
- “Credit card”
- “I have a jet blue gift card that I want to use to purchase ticket”
Website/ Application Question:
- “Glitch on website”
- “Site keeps kicking out while booking”
- “Cannot make reservations on your website”
Employment Question:
- “W2”
- “Jobs”
- “I lost my job because of my flight being delayed”
Other Question:
- “Had to rebook and pay for flight because of bad weather.”
- “Can't find find passenger information”
- “Missing person”
About
JetBlue Airways is an American airline. The company was founded in 1999 by David Neelman. The company flies to a number of destinations and offers an array of travel deals. JetBlue Airways offers a number of vacation packages, provides hotel booking, cars renting and different cruises. In 2007, the airline was named the best airline in the United States. The company has its own JetBlue Customer Bill of Rights.
JetBlue Airways maintains several hubs. On the company’s site you can book tickets on-line and find those that really fit your needs, check the schedules, find a wide option of the vacation packages and see the tracking, facilities and some instructions.
JetBlue Airways is ranked 38 out of 378 in Airlines and Air Transport category
USA, UK, Worldwide
Compare JetBlue Airways To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
