Contact JetBlue Airways Customer Service
JetBlue Airways Phone Numbers and Emails
Toll-Free Number:
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(800) 538-2583
Customer Service:
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(801) 449-2525All other countries
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(877) 596-2413Barbados
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(800) 884-9616Bermuda
JetBlue Airways Emails:
JetBlue Airways Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
JetBlue Airways Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call JetBlue Airways is 8005382583. 84% of consumers used this number to address their issues and concerns. Meanwhile, 87% of users reported contacting a real person successfully by dialing the phone number 8552325463.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 13 minutes.
Be prepared for the call as JetBlue Airways may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
JetBlue Airways Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call JetBlue Airways is 8005382583. 84% of consumers used this number to address their issues and concerns. Meanwhile, 87% of users reported contacting a real person successfully by dialing the phone number 8552325463.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 13 minutes.
Be prepared for the call as JetBlue Airways may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
People call JetBlue Airways mainly because of request for information, return/ replace and activation/ cancellation.
13% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact JetBlue Airways is corpcomm@jetblue.com. 75% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
JetBlue Airways Website:
JetBlue Airways Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
Customer Accessibility JetBlue
6322 S 3000 E
G10
Salt Lake City, UT 84121
8265 Hangar Blvd
Orlando, Florida 32827
How Good is JetBlue Airways's Customer Service?
Summary of JetBlue Airways Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call JetBlue Airways?
Request for Information Question:
- “To check flights”
- “Need help in booking”
- “Booked tickets, no confirmation yet”
Return/ Replace Question:
- “Change flight”
- “Change ticket”
- “Reservation change”
Activation/ Cancellation Question:
- “Cancelation”
- “Cancellation”
- “Cancelled flight”
Product/ Service Question:
- “Made an error a few minutes ago while trying to book”
- “Damaged luggage”
- “To book a flight”
Payments and Charges Question:
- “Have gone through booking flights but at end won’t take payment”
- “Travel credit”
- “Debit card”
Shipping and Delivery Question:
- “Delayed bag”
- “Delayed”
- “Delayed flight”
Refund Question:
- “Refund”
- “Getting the money back on my card”
- “Refund on bag”
Account Question:
- “Jet blue reward points not credited”
- “Change password”
- “Can't sign in my TrueBlue account”
Staff Question:
- “About your service”
- “Need wheelchair services”
- “Customer service”
Cards Question:
- “My credit card didn't go through. It was a security issue. But i verified it was me. I need to know if my reservation went through”
- “Baggage Credit to be applied back to my card”
- “Card charge”
Website/ Application Question:
- “Website failure”
- “We have plane tickets in the hurricsne zone and need our airfare to be redirected to a different airport. Can we speak to someone regarding that.”
- “App froze when I was finishing my reservation”
Employment Question:
- “Preemployment”
- “W2”
- “Jobs”
Other Question:
- “Comprar un buelo”
- “Vuelos q ecuador”
- “Preguntas sobre vuelos”
Compare JetBlue Airways Customer Service To
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