After I finally thought I found an airline that I could trust and didn't want to nickel & dime everyone, you became just like the other discount airlines that screw their customers. I had a problem with my seat and I was very uncomfortable so I tried to move to an...Read more
I didn't like
- Attend was not helpful
Was waiting at my scheduled gate for two hours. No one bothered to tell me the gate was changed. I bought these tickets two months ago. Checked it this morning for changes. No gate change noted. This is the second time I paid 70.00 extra dollars for me and my husband...Read more
My experience was not the greatest I got Fisk at and search at the airport came through the security ok the attend was not helpful at all ground crew forget it I am 64 yrs old I will not fly jet blue again I wish AA would come back direct to Barbados my liquor was...Read more
I didn't like
- Janus employee id 97662
- Attend was not helpful
Jetblue Airways Customer Care Review
Horrible service to start with . We board the plane and the plane has a problem so we are forced to be delayed and now due to high winds going to Portland we are delayed another hour or two . No food no drinks no nothing to accommodate the problems will never be flying with jet blue again .
Short Review on December 06, 2016
very rude employee Shulissa Edwards at a Jacksonville airport. Had an unpleasant experience because of her attitude problem
Short Review on December 02, 2016
Dear jet blue I think your service need plenty Inprovement you flight attendant are not helpful at all some got sick on the plane yesterday the flight attendant just show us how she felt like cleaning her shoes more than helping the person that was sick I also had to put my bag up my self I am 64 yrs old the crew on flight 662 need to be trained
Jetblue Airways Baggage Policy Review
BAD SECURITY EVER ! I CHECKED IN MY MAKEUP BAG TO PUT ON SOME MAKE UP ONES I LANDED AND I NOTICED BY MISTAKE I PASSED A LIGHTER ! ITS REALLY INRESPONSIBLE OF THEM THAT THEY DONT EVEN REALLY CHECK THE BAGS RIGHT ! ANYTHING CAN HAPPEN TO US !
On Dec 1 2016 before boarding the aircraft I was told I was randomly selected to be search I did all the security in back in Barbados before boarding the aircraft I was waiting in my liquor to take aboard the aircraft it was still in the warehouse all of this made me...Read more
I flew on Jet Blue to Trinidad from JFK with no problems. My ticket was for "more leg room" so I could also board the air craft early. On the way back (10/30/16) I was taken aside by the security and was checked-body and hand bags in front of others. After all that...Read more
This was the worst experience I've ever had with an airline. My flight was cancelled 5 mins before getting on a bus to go to the airport all because the plane wasn't full meaning they will not make a full profit and not worth it to them to send into the air. I'd also...Read more
Worst website ever!!! Down for weeks at at time. Cannot login in to TrueBlue account. Too many redirects attempting to login. Constantly getting errors when searching for fares. Phone service sounds like an old speaker. Surprised at how this company is being managed....Read more
I am unhappy with the way I was treated when my JetBlue flight 490 arrived late at JFK on 9-29-2016. We were allowed to deplane first, instructed not to run in order to make our connection. However, hurrying didn't help. Some of the 17 passengers were able to get on...Read more
I purchased two tickets on line on the Jetblue site. I try to select a seat and I got to find out Jetblue charge me $25.00 for each seat without eny explanation I believe the wed site was confuse and i will never pick the fligh if i knew about the charge My...Read more
I'm on the plane right now. Sept 22 2016. Flight 1123 7:30pm to 10:30pm nyc to la. Seat 19A. As I start writing this we have been waiting for 30 minutes after landing because "there's confusion" as to where to park the plane. Absolutely ridiculous that after a long...Read more
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