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My spouse book a morning flight from fort lauderdale to KIN MORNING flight and was refused entry on her flight by security now it caused us to lost money i want to sue jetblue and its security how do i go about it ? My spouse had to wait on another flight ,security...
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pirigon
pirigon

Your credit card company should be able to return yourmoney back to you. This reimbursement is for servicesnot performed. Then let them work it out.

Anonymous
Anonymous

Did you arrive 2 hours early,as airlines suggest?they recomend showing up early in case there are long lines at check in or security or for other unforseen issues.They have ca...

#976601
Reply to reviews
After I finally thought I found an airline that I could trust and didn't want to nickel & dime everyone, you became just like the other discount airlines that screw their customers. I had a problem with my seat and I was very uncomfortable so I tried to move to an...
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Anonymous
Anonymous

Its not greed its called consistencey.It would not be fair for others who paid the extra money for an exit row,to then allow you to move there for free.the exit row seats are ...

Anonymous
Anonymous

Yes it is not fair for the people who do pay to upgrade.

2.3
#974770
Reply to reviews
Was waiting at my scheduled gate for two hours. No one bothered to tell me the gate was changed. I bought these tickets two months ago. Checked it this morning for changes. No gate change noted. This is the second time I paid 70.00 extra dollars for me and my husband...
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Anonymous
Anonymous

Its not the airlines fault that you got to the gate late and boarding already started.all airlines have gate changes all the time.you are an adult it is your responsibility to...

1.5
#973188
Reply to reviews

Jetblue Airways Customer Care Review

JetBlue Airways
#973400
1.3
Details
Horrible service to start with . We board the plane and the plane has a problem so we are forced to be delayed and now due to high winds going to Portland we are delayed another hour or two . No food no drinks no nothing to accommodate the problems will never be flying with jet blue again .
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website

Short Review on December 06, 2016

JetBlue Airways
#967737
very rude employee Shulissa Edwards at a Jacksonville airport. Had an unpleasant experience because of her attitude problem
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Short Review on December 02, 2016

JetBlue Airways
#965494
2.8
Details
Dear jet blue I think your service need plenty Inprovement you flight attendant are not helpful at all some got sick on the plane yesterday the flight attendant just show us how she felt like cleaning her shoes more than helping the person that was sick I also had to put my bag up my self I am 64 yrs old the crew on flight 662 need to be trained
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website

Jetblue Airways Baggage Policy Review

JetBlue Airways
#951096
BAD SECURITY EVER ! I CHECKED IN MY MAKEUP BAG TO PUT ON SOME MAKE UP ONES I LANDED AND I NOTICED BY MISTAKE I PASSED A LIGHTER ! ITS REALLY INRESPONSIBLE OF THEM THAT THEY DONT EVEN REALLY CHECK THE BAGS RIGHT ! ANYTHING CAN HAPPEN TO US !
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My experience was not the greatest I got Fisk at and search at the airport came through the security ok the attend was not helpful at all ground crew forget it I am 64 yrs old I will not fly jet blue again I wish AA would come back direct to Barbados my liquor was...
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Anonymous
Anonymous

Its a random search.the tsa and airlines randomly select people for extra screening.Remember 9/11.If you dont like security then dont fly or get over it.

Anonymous
Anonymous

Have you ever heard of punctuation. It makes reading a lot easier.

1.8
I didn't like
  • Janus employee id 97662
#966683
Reply to reviews
On Dec 1 2016 before boarding the aircraft I was told I was randomly selected to be search I did all the security in back in Barbados before boarding the aircraft I was waiting in my liquor to take aboard the aircraft it was still in the warehouse all of this made me...
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Anonymous
Anonymous

Thats not the airline.Its the us goverment tsa.two different things.

#965504
Reply to reviews
I flew on Jet Blue to Trinidad from JFK with no problems. My ticket was for "more leg room" so I could also board the air craft early. On the way back (10/30/16) I was taken aside by the security and was checked-body and hand bags in front of others. After all that...
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#946559
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This was the worst experience I've ever had with an airline. My flight was cancelled 5 mins before getting on a bus to go to the airport all because the plane wasn't full meaning they will not make a full profit and not worth it to them to send into the air. I'd also...
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Anonymous
Anonymous

Airlines cant just cancel a flight because its not full.They report all delays and cancellations to the dot and faa,along with the reason for cancellation.Flights everyday wit...

Anonymous
Anonymous

Now how do you know JetBlue wouldn't fly because the flight was not full? What you forget is that the plane has scheduled flights from the next airport. So even if the plane...

#945981
Reply to reviews
JetBlue Airways - Website Review
Worst website ever!!! Down for weeks at at time. Cannot login in to TrueBlue account. Too many redirects attempting to login. Constantly getting errors when searching for fares. Phone service sounds like an old speaker. Surprised at how this company is being managed....
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#935700
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I am unhappy with the way I was treated when my JetBlue flight 490 arrived late at JFK on 9-29-2016. We were allowed to deplane first, instructed not to run in order to make our connection. However, hurrying didn't help. Some of the 17 passengers were able to get on...
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#927851
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I purchased two tickets on line on the Jetblue site. I try to select a seat and I got to find out Jetblue charge me $25.00 for each seat without eny explanation I believe the wed site was confuse and i will never pick the fligh if i knew about the charge My...
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2.0
#927164
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