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I was on the plane to Portland Maine June 5th on the 11:15 flight from NYC.They suddenly told us that it would be a half an hour wait.I am disabled and wearing my neck brace after having epidurals and nerve blocks for my back. My cousin is dying of cancer.She wanted me...
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#1056965
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I am writing to explain and get an answer and response from your customer service department how you are going to correct the lack of service and complete utter disregard for your customers based on my recent experience on April 7, 2017. I booked a flight to FLL from...
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Anonymous
Anonymous

"I was explicitly told that they could do nothing, "Nothing they can could do means just that. Do you think if they could do something they would just to get you out of their ...

1.0
#1039254
Reply to reviews
Trying to change my flight from Sju airporrt to Hartford. Called customer service was on the phone 45 plus minutes.Finally got a representative and she was very professional informed me the flight to hartford was full but I could go to the gate A4 in SJU airport to go...
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Anonymous
Anonymous

"go as stand by"Care to elaborate? You went down there knowing you were on stand by, what did Carlos not know or understand?

3.1
#1020279
Reply to reviews

JetBlue Airways - They lie all the time

JetBlue Airways
#1040237
1.8
I am Mosaic on Jetblue which means I fly them every week. If I had a choice I would not. I make so many plans around their schedule and it never holds. Don't Depend on them⚡️. Don't believe them. EVER. Remember I am their most loyal customer and they treat me like dirt. How will they treat you??! Steer clear if possible!!!
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Jetblue Airways Baggage Policy Review

JetBlue Airways
#1010839
1.2
Terrible customer service people boarding are terrible no urgency no common sense when it comes to checking bags at the gate. Letting people carrier bags on well over dimensions
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Jetblue Airways Baggage Policy Review

JetBlue Airways
#997369
2.5
Destroyed my luggage. Jetblue Baggage handler must have been looking for something valuable since they rifled through my suitcase. Tore off TSA lock and took zipper with it. Had to buy new luggage while on vacation.
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Jetblue Airways Customer Care Review

JetBlue Airways
#973400
1.3
Horrible service to start with . We board the plane and the plane has a problem so we are forced to be delayed and now due to high winds going to Portland we are delayed another hour or two . No food no drinks no nothing to accommodate the problems will never be flying with jet blue again .
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Es increíble donde llegan JetBlue mi hijo tenía que viajar solo el 2/14/17 *** problemas de ashma y como compre el vuelo *** la hija de un amigo me dijeron que no podía entrar a llevarlo que solo era una sola persona que lo podía entrar por más que le rogué a servicio...
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1.0
#1007816
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Jetblue flight booked, wasn't checking any baggage, had regulation sized carry-on. After boarding I was told I may have to CHECK it due to their overstuffing the overheads with nonsense and ***. From what I recall 1 carryon per person. 3 people in my row equals 3...
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Anonymous
Anonymous

So the poster puts the baggage under the seat, and yet she still complains about being told that she MAY have to check it. She is obviously so narcissistic and self-centered ...

Anonymous
Anonymous

every airline has this problem.Overhead bins fill up on full flights.If every person on any given plane brings 1 carry on the space will run out.Theres simply not enough for e...

1.0
#992887
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Just boarded JetBlue flight 284 with 2 small children. They took one of our three bags ( all are carry on size) and checked it as we were boarding the plane. Once on the plane I noticed there were several available places to store the bag including above my seat. After...
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Anonymous
Anonymous

Was your bag within jb limitations for carryon?if it was bigger than their size limits that was why it was checked.

Anonymous
Anonymous

It may have been the bins were full but they moved bags around or asked people to put small bags under or maybe it was a full flight and they were just being proactive and ask...

#992057
Reply to reviews
Estos son los abusos que la aerolínea JetBlue está cometiendo contigo ¡Que ABUSADORES! Ramón Antonio Veras informa: 1.- El irrespetuoso está presente en todas partes y demuestra su insolencia sin tomar en cuenta que lesiona los derechos de aquellos ante quienes...
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1.0
#991174
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Mi hija y mi sobrinallegaron de la republica dominicana el 23 de diciembre del 2016 su # de vuelo en el q ella vino era el 836 salio de la ciudad de new york el 11 de enero del 2017 salio a las 2 de la mañana del miercole 1/11/17 no se q paso ella y mi sobrina estaban...
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#991159
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My spouse book a morning flight from fort lauderdale to KIN MORNING flight and was refused entry on her flight by security now it caused us to lost money i want to sue jetblue and its security how do i go about it ? My spouse had to wait on another flight ,security...
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pirigon
pirigon

Your credit card company should be able to return yourmoney back to you. This reimbursement is for servicesnot performed. Then let them work it out.

Anonymous
Anonymous

Did you arrive 2 hours early,as airlines suggest?they recomend showing up early in case there are long lines at check in or security or for other unforseen issues.They have ca...

#976601
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After I finally thought I found an airline that I could trust and didn't want to nickel & dime everyone, you became just like the other discount airlines that screw their customers. I had a problem with my seat and I was very uncomfortable so I tried to move to an...
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Anonymous
Anonymous

Its not greed its called consistencey.It would not be fair for others who paid the extra money for an exit row,to then allow you to move there for free.the exit row seats are ...

Anonymous
Anonymous

Yes it is not fair for the people who do pay to upgrade.

2.3
I didn't like
  • Attend was not helpful
#974770
Reply to reviews