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JetBlue Airways

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14 complaints

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JetBlue Airways is an American airline. The company was founded in 1999 by David Neelman. The company flies to a number of destinations and offers an array of travel deals. JetBlue Airways offers a number of vacation packages, provides hotel booking, cars renting and different cruises. In 2007, the airline was named the best airline in the United States. The company has its own JetBlue Customer Bill of Rights.

JetBlue Airways maintains several hubs. On the company’s site you can book tickets on-line and find those that really fit your needs, check the schedules, find a wide option of the vacation packages and see the tracking, facilities and some instructions. Please try to contact JetBlue Airways Customer Service directly prior to posting any complaints on this site.

Best Consumer Reports

JetBlue Airways Complaints & Reviews
JetBlue Airways Reviews

Pur4debest		 JetBlue Airways - Jetblue cancelled my flight and left me in a foreign country for 9 days

I was scheduled to leave Jamaica after my fathers funeral on 08/29, but Jetblue cancelled my flight. They said it was b/c of the storm in NYC the day before- however, the airports ...

#258755
Aug 30, 2011
 146

Emily Raw		 JetBlue Airways - JetBlue wrecks guitar & refuses liability.

My husband is a New York musician & was playing an important acoustic show in Los Angeles sponsored by a generous patron. So he brought his Gibson guitar. Upon our ...

#241158
Jun 03, 2011
 313

Zms		 JetBlue Airways - JetBlue doesn't care if you get home!

Beware of JetBlue! There is a nonchalant, indifferent, we don't give a f* about the needs of passengers attitude that I experienced from the CEO's office down to the front ...

#232958
Apr 18, 2011
 364

Mrpassport		 JetBlue Airways - Denied boarding byJet Blue agent - cancelled trip

Orlando International Airport, 3-31-2011. JetBlue crewmember NORMA stated my passport was "illegible and tampered with" and denied me access to Flight #1695 to San Jose, CR. Pass...

#232683
Apr 16, 2011
 508

Onepisse...		 JetBlue Airways - JETBLUE's employees STEAL!

JETBLUE EMPLOYEES STEAL! Traveling over holidays 2010, with pets. Paid for pet fees with same credit card (in one shot) paid for tickets. Mind you, required to purchase 2nd TICKET ...

#219000
Jan 30, 2011
 305

Crewmember		 JetBlue Airways - Jetblue does not protect employees

I work for jetblue and there is so much negative issues with that company its crazy. You have crewmembers threatening other workers and the company does nothing to protect the vict...

#215903
Jan 11, 2011
 529

Melsauto		 JetBlue Airways - Jetblue rip off on flight date rescheduling

I made changes to flight dates within 15 minutes of initial booking the charges were:For a flight that costs $145.00 i paid $496.37 the reshedulingcharge is supposed to be $5...

#214450
Jan 03, 2011
 642

Anonymous		 JetBlue Airways - Wouldn't honor travel award or refund seat fee

I booked an award flight on JetBlue and then paid $100 to change the dates of the trip, plus additional charges for extra legroom seats. I canceled the trip and was told that ther...

#207727
Nov 17, 2010
 441

Cumbare1		 JetBlue Airways - Refund my cancellation fee

REFUND MY CANCELLATION FEE Here is complaint My girlfriend decides to surprise me for my birthday by taking me on a 7 day vacation to Jamaica and she decides to use ...

#190394
Jul 20, 2010
 1371

Carlos A...		 JetBlue Airways - Overcharge for an one-way ticket from JetBlue

I bought a round-trip airfare ticket from JetBlue for $289.20. I called to change my flight for one-way ticket for October 4, 2009. The customer service made a mistake by ch...

#158647
Oct 06, 2009
 520

Anonymous		 JetBlue Airways - Comments on JetBlue's service

Before I post the rest of this, I'd like to point out that I have never used JetBlue airways myself, and that my knowledge of them is strictly limited to research I've done on an i...

#150792
Jul 06, 2009
 998

Anonymous		 JetBlue Airways - $295 ticket costs $100 to cancel

33% cancelation fee in my case. My in-laws who are in there mid 80"s had a medical emergency and could'nt fly up from Florida. There are no conditional reasons for cancell...

#128626
Jul 23, 2008
 1188

Costas789		 JetBlue Airways - JetBlue hide available credit till it expires

Available credit of $127.90 expiring in March 2008 was not showing on my frequent flyer Trueblue website. Instead it was showing as $0.00 available credit. Today, after other credi...

#127915
Jul 17, 2008
 752

Nanaalli...		 JetBlue Airways - Treated me unfairly as a consumer

Dear JetBlueAfter arriving at Boston/Logan airport and being in new england for three weeks I made my return trip home to Florida. Upon arrival at the airport with a ti...

#123392
Jun 07, 2008
 1319
Reviews 1-14 of 14

Related Information
Airlines
Airlines are companies which provide passenger and cargo transportation services using air planes. To offer such services each company has to have a relevant license or certificate. Airlines vary from those operating one plane to transport mail or cargo, to full-service international companies maintaining a fleet of airplanes. They distinguish between the following categories of airline services: domestic, intra continental or international, and intercontinental. Charter flights with scheduled services are also available. Airline personnel consists of pilots, flight engineers and flight attendants. Each plane has its own carrying capacity, thus there is a fixed seat number on the plane and passengers are allowed to have limited hand luggage with them. Other luggage goes separately in the luggage compartment. Onboard, passengers are offered drinks, snacks and rugs which are included in the price of the ticket. Before, during and after takeoff, flight attendants provide the passengers with the rule to be stick to in the plain.

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